This Privacy Policy applies to Jiangsu MultiDimension Technology Co., Ltd. (hereinafter referred to as “MultiDimension Technology,” “MDT,” “we,” “us,” or “the Company”), its affiliated subsidiaries and branches, and all products and services provided to you (collectively, the “Services”).

By using our Services, you entrust us with the handling of your information, and we fully recognize the importance of protecting your privacy and personal information. This Privacy Policy has been formulated in accordance with applicable laws and regulations, including the Cybersecurity Law of the People’s Republic of China, the Personal Information Protection Law of the People’s Republic of China, and the Data Security Law of the People’s Republic of China. We aim to explain how we collect, use, store, and protect your personal information, as well as how you may exercise your rights in relation to such information.

We encourage you to carefully read and understand this Privacy Policy before submitting any information so that you are fully informed about how we process and protect your personal information. If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us using the contact details provided in Section VI, “How to Contact Us.”

I. Information We Collect

The primary purpose of collecting information is to provide you with better Services. We follow the principles of lawfulness, legitimacy, necessity, and good faith when collecting information in connection with your use of our products and Services.

1. Product and Service Purchase Management

If you order products or paid Services from us through an online sales platform or our offline sales representatives, we may ask you to provide information including your name, contact details, shipping address, invoicing information, export information, freight information, payment information, and order-related instructions.

Such information constitutes your order information and may be used to verify your identity, confirm transactions, process payments and settlements, arrange delivery, respond to order inquiries, and provide customer support and after-sales services.

Please understand that such order information is necessary for us to process and fulfill your orders.

2. Sample Request Management

When you submit a sample request through the “Sample Request” function on our website or through an online sales platform, we may need certain information about you in order to process your request. Such information may include, but is not limited to, your name, shipping and billing/order address, and contact details.

3. Events and Promotional Activities

To help you learn more about our products and Services, we may organize or participate in online and offline promotional activities, including but not limited to exhibitions, trade shows, forums, and other events.

Depending on the nature and content of a particular event or promotional activity, we may collect relevant personal information from you.

4. Cookie Management

We use cookies to provide a better user experience on our website. Certain cookies are essential for browsing our website and using its functions. Without these cookies, we may be unable to provide certain Services you request.

We may also use third-party technologies to collect information about how users interact with our website. Such cookies do not collect personally identifiable information.

You may manage your cookie preferences at any time and may configure your browser settings to block or delete cookies.

5. Other Purposes

Please be aware that, in addition to the purposes specifically described above, we may use your personal information for other clearly defined purposes, including customer credit checks, advertising and marketing analysis, inventory update notifications, transaction record audits, fraud monitoring and prevention, and optimization of the Service experience.

We will comply with applicable laws and regulations and implement appropriate security measures when processing your personal information for the above purposes.

II. Use and Sharing of Information

To provide you with better Services, we may use the information we collect for the following purposes:

1. To provide the Services you request or to which you have agreed.

2. To provide customized content and personalized Services based on your participation in online or offline marketing activities organized by the Company.

3. To send you promotional and advertising communications, including but not limited to promotional emails.

4. To evaluate and analyze our markets, customers, products, and Services.

5. To understand how you use our Services so that we can further improve existing Services and develop new products and Services.

6. We may engage third-party service providers to process your personal information on our behalf. Such third parties may include cloud service providers, marketing service providers, information technology service providers, customer service plug-in providers, payment service providers, courier companies, logistics service providers, and other business partners.

We may also collect information relating to you from such third-party service providers.

We will only engage third parties to process your information for lawful, legitimate, necessary, specific, and explicit purposes as described in this Privacy Policy. Third-party service providers entrusted by us to process personal information will be required to process such information in accordance with our instructions.

If a third-party service provider intends to use your information for any purpose beyond the scope of our instructions, it must separately obtain your consent where required by applicable law.

III. How We Store and Protect Your Personal Information

1. Location of Storage

Personal information you provide to the Company may be stored on servers located in China or in other countries or regions.

The specific storage location will depend on the channel through which you obtain or use our Services, including our domestic and overseas online sales platforms and our offline product sales, service, and promotional channels.

2. Retention Period

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

We may also retain certain information for periods required by applicable laws and regulations. For example, under the E-Commerce Law of the People’s Republic of China, information relating to goods and services and transaction records must generally be retained for no less than three years from the date on which the transaction is completed.

Upon expiration of the applicable retention period, we will delete or anonymize your personal information in accordance with applicable laws and regulations.

Where deletion or anonymization is not immediately possible—for example, because your personal information is stored in backup archives—we will securely store such information and isolate it from further processing until deletion becomes possible.

3. Measures to Protect Your Personal Information

We attach great importance to the security of your personal information and are committed to protecting it.

We implement reasonable and practicable technical and organizational measures to protect information collected in connection with our Services.

However, please understand that despite the security measures we implement, the transmission of information over the Internet cannot be guaranteed to be absolutely secure. No website, Internet transmission, computer system, or wireless connection can be completely secure.

IV. Your Choices and Rights

1. Opting Out of Promotional Communications

We provide you with various choices regarding how we use your information.

You may choose whether to receive promotional communications from us by following the unsubscribe instructions included in such communications.

In many cases, you may also manage your preferences by changing the settings associated with a particular Service or by accessing the relevant webpage when we send you notifications.

2. Accessing Your Information

We attach great importance to your rights in relation to your personal information.

You may review this Privacy Policy at any time by clicking “Privacy Policy” at the bottom of our official website. This Privacy Policy is provided in a format that allows you to copy and save it for your records.

If you have questions regarding the processing of personal information generated through your use of our website or Services that are not addressed in this Privacy Policy, you may contact us using the contact details provided in Section VI, “How to Contact Us.”

You may request details regarding the information we have collected about you and request the correction of inaccurate information.

Any additional statutory rights available to you under applicable law will remain unaffected.

We may decline requests that are unreasonably repetitive, require disproportionate technical effort, adversely affect the privacy or rights of others, are extremely impractical, or are not required to be fulfilled under applicable law.

3. International Transfers of Personal Information

By using or participating in any of our Services and/or providing information to us, you acknowledge and agree that your information may be collected, transferred, stored, and processed outside your country or region of residence in accordance with this Privacy Policy.

Please note that your information may be transferred to countries or regions whose data protection and other applicable laws may not provide the same level of protection as those in your country or region of residence.

V. Children’s Privacy

Our products, website, and Services are primarily intended for adults.

We do not knowingly seek to solicit, collect, or process personal information from individuals under the age of 16.

If you are a parent or legal guardian and believe that we have collected personal information relating to a child through our promotional or other channels, please contact us at privacy@dowaytech.com.

If we become aware that we have inadvertently collected personal information from an individual under the age of 16 without appropriate authorization, we will take reasonable steps to delete the relevant information as soon as practicable.

VI. How to Contact Us

If you have any questions about this Privacy Policy, or if you have any questions, suggestions, complaints, or requests regarding the processing of your personal information, please contact us at:

privacy@dowaytech.com

We will process your request or assist in resolving your concerns after verifying your identity where necessary.

VII. Changes and Updates to This Privacy Policy

We reserve the right to revise or update this Privacy Policy from time to time.

Any changes to this Privacy Policy will be published on our official website. You may visit our official website at any time to check whether this Privacy Policy has been revised or updated.